FAQs
The questions people actually ask.
Common questions about SEO Excellence, answered plainly: what the plans cost, what is included at each level, how long SEO takes to show results, who owns the website and accounts, and why no agency can guarantee a Google ranking position. Plans start at $500 a month excluding GST.
Including the ones with answers that do not suit us.
Frequently Asked Questions
How much does SEO cost?
SEO Excellence plans are $500, $1,000 or $1,500 a month excluding GST — $550, $1,100 and $1,650 on the invoice. Basic is organic only; Standard adds managed Google and Microsoft ads; Premium adds Meta ads, backlink outreach, CRM automation and social posting. Ad spend is paid to each platform directly and is never marked up by us.
How long before SEO works?
First movement on specific searches around months four to six, meaningful volume from months seven to twelve. The air conditioning client on this site took twelve months to go from 17 organic clicks a month to 885, and months seven to nine of that were flat — seasonal demand, not a stall.
Can you guarantee I will rank first?
No, and no honest agency can. Google does not sell positions, and results differ by device and location for the same search. We commit to the work, a monthly report from your own Search Console, and telling you plainly when something is not working.
Is there a lock-in contract?
Twelve months minimum, then month to month. Under twelve months there is not enough runway for search work to show what it can do, and billing you anyway would not be honest.
Do I own my website, ads account and content?
Yes, all of it, in your name throughout. If we part ways everything stays with you and we help hand it over.
Do you mark up Google ad spend?
No. Ad spend goes on your own card to your own Google Ads account. Our fee is the plan fee and nothing else.
Why are your case studies anonymous?
Our clients did not sign up to become our advertising. Publishing a business name alongside its search and revenue figures is their decision, not ours, so cases here are labelled by industry. The numbers themselves are untouched and come from each client’s own Search Console.
What is included in every plan?
Hosting, maintenance, technical fixes, on-page optimisation, local business schema, Google Business Profile work, review generation, a monthly report and a review call. The plans differ on volume, on whether Google Ads is managed, and on whether authority, CRM and social are included.
Do you work outside Brisbane?
Yes. We are in Brisbane and work with businesses across Australia — search work does not require anyone to be in the room. Service-area pages cover south-east Queensland and the capitals.
What happens in the first month?
A technical audit and the fixes it turns up, the Google Business Profile rebuilt, tracking installed so later numbers mean something, and the first pages published. On Standard and Premium, Google Ads goes live in week two.
Will you tell me if SEO is the wrong spend?
Yes. One client on this site operates in a market of roughly 150–200 searches a month; the honest recommendation there was to stop chasing traffic and fix the conversion rate instead, which is a smaller invoice for us.
Can I upgrade or downgrade?
Upgrade at any time, effective the following month. Downgrades take effect at the end of the minimum term.
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Still not answered?
Call 1300 402 000 or ask through the form — we will give you a straight answer even when it is no.